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Customer care

Contact Forema

Questions about an order, product or delivery? Our customer care contact details and pickup information are below.

Customer care

Email: xo.forema@gmail.com. Phone and WhatsApp: +233555103160. Service hours: 8:00 AM – 10:00 PM. You can use these contact channels to ask about product information, your current order or available delivery arrangements.

Shopping enquiries

When enquiring about a product, include its name or a link to the product page so we can identify the item. Product availability, pricing and colour options are shown on the storefront and may change over time. For questions about an order, please include the order reference if you have it, but do not send card details or passwords through email, WhatsApp or social media.

Delivery and pickup

Pickup is available in Gbawe. Exact collection arrangements are provided after an order is confirmed. Delivery destinations and charges can vary by area. Please consult the shipping page for current guidance, or contact Forema with your delivery location if you need help before ordering.

Find us on Instagram

Visit @forema.xo to find our social profile. For order-specific enquiries, the customer care contact methods listed above remain the best way to communicate the details we need to help.